General & International Moving
What does Brimar's international moving service include?

Our door-to-door service covers:
- professional packing with premium quality packing materials
- transport by sea, air, or road freight
- full or shared container options
- customs clearance with import/export documentation
- delivery to new residence, unpacking and full debris removal.

How far in advance should I book my move?

We recommend booking at least 4–6 weeks in advance to allow time for a pre-move survey, documentation preparation, and shipping arrangements. For a move on peak season, the earlier is always better to book your preferred packing dates in our planning.

How long does an international move take?

Transit times vary by destination and transport method. A sea shipment between the US and France typically takes 4-6 weeks. Your dedicated relocation specialist will provide a full estimated timeline during the planning stage so you can organize your transition with confidence.

Do you offer both full container (FCL) and shared container (groupage) options?

Yes. If your shipment fills a full container, we offer an exclusive FCL service. For smaller moves, groupage (shared container) is a cost-effective option that maintains the same level of care, protection, and documentation throughout.

Do you specialize in moves between the United States and France?

Yes. With our New York office and Paris warehouse, the US–France corridor is at the heart of what we do. We have deep expertise in French customs regulations, Transfer of Residence relief, French import procedures, and local delivery networks throughout France — giving you a seamless, professionally managed experience on both ends.

Customs & Documentation
Do you handle customs clearance on my behalf?

Yes. We manage all customs documentation and clearance for both outbound and inbound shipments, ensuring full compliance with destination-country regulations to avoid delays, unexpected duties, or held shipments.

What documents will I need for my international move?

Typically you'll need a detailed inventory list, a passport copy, proof of residence, and destination-specific customs forms. After booking, we send you a complete checklist and guide you through every document step by step — nothing gets missed.

Are there items that require special permits or import approval?

Yes. Fine art, antiques, vehicles, alcohol, and certain personal valuables may require additional documentation or import permits depending on the destination country. Brimar handles all of this on your behalf as part of the service.

How much wine or alcohol can I ship internationally?

Import and export limits for alcohol vary significantly by country. Contact us for destination-specific guidance before including wine or spirits in your shipment — we'll advise exactly what's permitted and handle the required documentation.

Are there items that cannot be shipped internationally?

Yes. We cannot transport firearms and ammunition, hazardous or flammable chemicals, perishable food, live plants, cash and negotiable securities, or illegal substances. Items such as alcohol, medications, and lithium batteries may have quantity restrictions or require special documentation depending on the destination. We provide a full restricted items list specific to your move during the pre-move consultation.

Fine Art & Specialty Items
How do you transport fine art and high-value pieces?

Our fine art service uses custom-built wooden crates, museum-grade packing materials, and climate-controlled, vibration-free transport. We work with collectors, galleries, museums, and private clients who require the highest standard of discretion and protection — including professional installation and white-glove delivery at the destination.

What documentation is required for international art shipments?

Depending on the destination, you may need customs declarations, commercial invoices, certificates of origin, and export permits. Our team prepares and reviews all necessary paperwork to ensure nothing is missed and no shipment is held at customs.

Can you transport antiques, sculptures, and oversized custom furniture?

Yes. Every piece is individually assessed, packed using appropriate materials — including custom-built crates for oversized or fragile items — and tracked throughout the entire journey. No piece is too large, too fragile, or too valuable for our team to handle.

Vehicle Transportation
Can you ship my car or motorcycle internationally?

Yes. We manage the full process door-to-door — including pickup, export documentation, customs clearance, insurance, and delivery at your destination. Your vehicle arrives ready for use and fully compliant with local import regulations.

What types of vehicles do you transport?

We transport cars, motorcycles, and antique vehicles internationally. Our team assesses each vehicle individually and recommends the most appropriate shipping method based on your destination, budget, and timeline.

Can I ship my belongings without a confirmed delivery address yet?

Yes. You can begin the shipping process without a final delivery address. However, a confirmed address will be required before customs clearance and final delivery at the destination. We'll keep your shipment in secure storage in the meantime if needed.

Diplomatic & VIP Relocation
Do you offer confidential and discreet relocation services for diplomatic clients?

Yes. We regularly manage relocations for diplomats, government officials, and high-profile private clients. We offer fully discreet operations, unmarked transport upon request, staff confidentiality agreements, and a single dedicated point of contact throughout the entire process. Discretion and security are built into everything we do at Brimar.

Can you coordinate a move involving sensitive equipment or high-security items?

Yes. We have experience handling complex relocations that involve sensitive or high-security items, coordinating closely with the client's team to ensure full compliance with all protocols, access requirements, and delivery conditions.

Office & Corporate Relocation
How do you minimize disruption during an office move?

We tailor every office relocation around your business schedule — coordinating with key personnel, managing logistics in phases, handling IT and server relocation, and offering after-hours or weekend moving options to keep downtime to an absolute minimum.

Do you handle international employee relocations for companies?

Yes. We work with corporate clients to manage international employee relocations end to end — from visa - work permit to coordinating the moving logistics, customs clearance, storage, and final delivery to ensure a seamless transition for staff moving between countries.

Packing, Storage & After Delivery
Does Brimar handle all the packing, or do I need to pack myself?

We handle everything. Our professional team packs all items to international export standards — from everyday household goods to fragile antiques and fine art. You don't need to pack anything unless you'd prefer to personally pack certain items. We use double-wall boxes, custom crating, and protective wrapping tailored to each item type.

Can I track my shipment during transit?

Yes. We provide shipment tracking and regular status updates throughout your move. Your dedicated relocation specialist is always available to give you a current update on your shipment's location and estimated delivery timeline.

Do you offer storage if my new home isn't ready yet?

Yes. We offer both short-term and long-term storage solutions. Your belongings are held securely at our facilities and shipped to your final destination as soon as you're ready — no pressure, no rush.

Do you offer support after delivery — unpacking, furniture placement, debris removal?

Yes. Our service doesn't end at the front door. We offer full unpacking, furniture placement, and removal of all packing materials and debris. We can also coordinate with interior designers or building staff if required for your move-in.

Can I reschedule my pickup or delivery date?

Yes, date changes are possible. Contact your dedicated relocation coordinator as early as possible and we'll confirm availability and adjust your move plan accordingly with no unnecessary complications.

Pricing, Insurance & Process
How is my moving quote calculated?

Your quote is based on shipment volume, origin and destination, chosen transport method (sea, air, or road), and any additional services such as packing, storage, or fine art handling. We provide a transparent, itemized estimate with no hidden fees — everything is agreed in writing following your pre-move survey.

Do you offer insurance coverage for my shipment?

Yes. We offer All-Risk moving insurance options that cover your belongings from pickup through to final delivery. Our team walks you through available coverage levels during the planning stage so you can choose the right level of protection for the value of your items.

What happens if an item is damaged during my move?

In the unlikely event of damage, contact your relocation specialist immediately. We will guide you through the claims process, which is covered under the All-Risk insurance policy selected at booking. We take every claim seriously and work to resolve it promptly and fairly.

How and when do I pay? Is a deposit required?

We accept bank transfers and payment via ZELLE or Quickbooksb. A deposit is required to confirm your move date, with the balance due prior to or at the time of loading. Your relocation specialist will walk you through the full payment schedule during booking — no hidden fees, no surprises.

What is a video survey and how does it work?

A video survey is a virtual pre-move assessment where a Brimar relocation specialist connects with you remotely to review your inventory and requirements. It's fast and convenient, and allows us to prepare an accurate quote without an in-home visit. You can book one directly from our website.

How do I get started with Brimar?

Simply fill out our contact form or book a video survey directly on our website. A dedicated relocation specialist will reach out within 24 hours to discuss your move, assess your needs, and provide a fully personalized quote.

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Ready to plan your international move?

From diplomatic relocations to fine art and corporate moves, we deliver tailored solutions worldwide—securely and professionally.